Versand

SHIPPING POLICY — SHOPIFINITY

** Updated: *

At **Shopifinity**, we are committed to providing our customers with a safe, transparent, and convenient shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.

### 1. Order Processing

Once your payment has been successfully confirmed, your order will be prepared for shipment.

Orders are normally processed within **1–5 business days**. Processing times may vary depending on product availability, supplier processing times, and periods of high order volume.

Once your order has been shipped, tracking information will be provided when available.

### 2. Estimated Delivery Times

Delivery times depend on the destination country, shipping method, carrier, and product origin.

Estimated delivery times:

* **Europe:** approximately **7–14 business days**

* **Oceania:** approximately **10–25 business days**

* **Other destinations:** approximately **10–30 business days**

These are **estimated delivery times and are not guaranteed**. Delays may occur due to customs procedures, transportation issues, weather conditions, holidays, or other circumstances beyond our control.

### 3. Order Tracking

When tracking is available, a tracking number will be provided using the contact information supplied during checkout.

Please note that tracking information may take several days to become active after the order has been shipped.

### 4. Customs Duties and Taxes

International orders may be subject to **customs duties, import taxes, or other local charges**, depending on the destination country.

When applicable, these charges may be the responsibility of the customer.

We recommend checking your country's import regulations before placing an international order.

### 5. Incorrect Shipping Information

Customers are responsible for providing a **complete and accurate shipping address** at checkout.

Shopifinity is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information.

If you notice an error in your shipping information after placing an order, please contact us **as soon as possible**.

### 6. Delayed or Missing Orders

If your order has exceeded the estimated delivery period, please contact our customer support team so we can investigate the shipment.

In certain circumstances, we may need to wait for the carrier's investigation before providing a final resolution.

### 7. Damaged Products

If your order arrives damaged, please contact us as soon as possible and provide **clear photos or videos of the product and packaging**.

We will review the situation and, where applicable, provide an appropriate solution in accordance with our Return and Refund Policy.

### 8. Contact Us

For questions regarding orders, shipping, or delivery, please contact our customer support team through the official contact channels available on our website.

**Shopifinity**

**Quality • Variety • Trust**